
Staff training seems to be practically non-existent at most of the companies we visit. This produces so many problems that otherwise would not occur. A high proportion of our day to day call outs are caused by lack of training as to the correct use of the computers in the office. A successful training scheme needs to be individually tailored to the needs of each client. It is no good at all if the tuition goes over the heads of the people needing help. This is often the case. After a while, by muddling through, most office staff are able to input information into a database, or use a word processor & spreadsheet package. Simple do's & don'ts of computer use are not understood at all by most of the office staff. Data corruption can caused by incorrect use of a PC system. Where networks are present, it is important that all users are educated in basic networking techniques. Sending office staff on expensive courses outside the company can sometimes lead to even more confusion. The best solution is on site training, using familiar equipment in the day to day environment. We offer a comprehensive office training scheme, one to one or group, tailored to your requirements. initially we will need to visit your premises to meet the staff & evaluate their level of competence in system use. This enables us to assess their abilities and therefore commence training at a level that they are happy with. Advanced training, including Database management on all current software packages, is also available.
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